Vouchers

buy vouchers
If they are offered in the shop, vouchers can be purchased like normal items. As soon as you have bought a voucher and it has been activated after successful payment, the amount will appear under your shopping cart. You can now use the "Send voucher" link to send the desired amount by e-mail.

How to send vouchers
To send a voucher, please click on the "Send voucher" link in your shopping basket. In order to send a voucher, we need the following information from you: First and last name of the recipient. A valid email address of the recipient. The desired amount (you can also send partial amounts of your credit). A short message to the receiver. Please check your details again before sending. You can correct your information at any time before sending it.

Shopping with vouchers.
Once you have a balance, you can use it to pay for your order. During the ordering process you have the option of redeeming your credit. If the balance is less than the value of the goods, you must select your preferred method of payment for the difference. If your credit exceeds the value of the goods, you can of course use the remaining credit for your next order.

book vouchers.
If you have received a voucher by e-mail, you can book the amount as follows:. 1. Click on the link provided in the email. If you do not yet have a personal customer account, you have the option of opening one. 2. After you have placed a product in the shopping cart, you can enter your voucher code there.

In case of problems:
If, contrary to expectations, problems should arise with a voucher, please contact us by email: guenter.kettner@web.de. Please describe the problem as precisely as possible. Important information includes: your customer number, the voucher code, error messages from the system and the browser you are using.